Improving Communication

Improving Communication

This module emphasizes the value of communication between home and school that is ongoing, two-way and meaningful. It also points to communication as the foundation of solid partnerships and the fact that when parents and educators communicate effectively, positive relationships develop, problems are more easily solved and students make greater progress.

Click on the buttons below to begin with a self-assessment for communication practices in your school community. Each button is directly tied to practices, research, NM Teacher Competencies, videos and resources in English and Spanish.

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A Model for One-Way and Two-Way Communication


Use this model to reflect on your communication style with families.
Communication can travel in two directions:

  • One-way communication is linear and limited because it occurs in a straight line from sender to receiver and serves to inform, persuade or command.


  • Two-way communication always includes feedback from the receiver to the sender and lets the sender know the message has been received accurately.

    In two-way communication, communication is negotiated. Both sender and receiver listen to each other, gather information and are willing to make changes to work together in harmony. Their intent is to negotiate a mutually satisfactory situation.

How can I assure that I use both one-way and two-way communication with families? One-way communication strategies I have used: Two-way communication strategies I have used:

One-way communication strategies I plan to use: Two-way communication strategies I plan to use: