Handouts
:
Criteria for Writing Concern Statements
Development of Concern Statements: Eight Steps
Common Errors in the Writing of Concern Statements
Concern Statement Matrix by Goal Area and Concern Area
Flawed Concern Statement Matrix
Concern Statements Strips
Introduction to Need Indicators
Data Collection and Analysis Plan Design Example
Data Collection and Analysis Plan Design Tool
Cause and Consequence Matrix
Management of Change:
Harvard Business Review
Management of Change Activity
Management Plan
